Communication Skills

Hello!

So this will be about how to communicate more effectively with both someone with who is hard of hearing or who doesn’t have any hearing loss, though a few will be specifically for those with hearing aids and hearing loss. First I will go over what the listener can do and then how the speaker can help the listener understand better. The reason why I am doing both of those categories is because everything isn’t just on the listener or speaker. They both can do things to help, because communication is a two way street. There are a lot more than what is on this list, but it is a start.

Listener

  • Try to avoid areas with a lot of background noise. Those situations are usually even a bit harder for people with no hearing loss. A person with hearing aids often struggle with filtering out that extra noise a lot more. The technology for hearing aids have gotten much better and will often try to soften those sounds, but they still don’t compare to ears with no hearing loss.
  • Have realistic expectations. As I’ve mentioned before, hearing aids do not “fix” your hearing completely, especially in noisy places. Also, if you are already tired or drained, then it will be much harder to actively listen compared to most people. Know that you will miss parts of conversations no matter what. If you have already spent all day in environments with lots of noise and you had to do a lot of listening in those places, your brain will have a harder time with following along. Funny thing is a consider myself an “outgoing introvert”, someone who likes being with people and being social, but I get incredibly drained from it. The truth might actually be that I just get so drained from listening that socializing turns into really hard work.
  • If you are in an area that isn’t conductive to effective communication, I suggest trying to go to another area or place. For example, if you are in the middle of a restaurant where you are surrounded by talking people all around you or sitting right next to the kitchen door where you can hear all the clattering dishes, try asking your waiter or waitress for another spot that is quicker, like the corner of restaurant. You can even ask even before being seated. Don’t worry about being “too demanding”. Eating out is often a social event, so it would be a shame if you miss most of the conversations, because all you heard the entire night was flushing toilets.
  • If you are hanging out with a group, ask a friend beforehand if they would mind being your communication partner. Let them know that you will be next to them and will periodically ask them to repeat what has been said or ask what the current subject of the conversation is. On a related note, let at least a few of your really close friends or family members know how they can communicate better with use using some of the tips in the “speaker” category, because the more that others know how to help you understand, the better. They do not want you to feel excluded, just because you can’t hear most of what is being said. If you are truly important to them, they want you to be involved too. Let others know how important it is that you hear what they have to say.

Speaker

  • Try to keep your hands away from your mouth or anything else that can block your mouth. Talking while eating is also a lot harder to understand. Another thing is that facial hair may make it harder for others to understand since they may obscure the speaker’s mouth partially or entirely. Also, it helps to have enough light on your face so that the listener can see it clearly.
  • When talking do not overly exaggerate or shout, because often times that doesn’t help the listener. It is a common misconception that it will help, but if someone is trying to read lips while listening, which we all do to some extent to help with understanding speech, they aren’t used to reading lips that move in an overly exaggerated manner or in a painfully slow way. Both of those and shouting also distorts the way you sound when talking.
  • At the beginning of the conversation, there are a few things you want to do. Make sure you are facing the listener if you can. It is a lot harder to understand someone from a different room or when they are facing away from you. On a related note, it is best to actually say their name at first, because now the listener knows to direct their attention on you. It is also helpful to state what the topic is going to be, so that it is easier to follow along, because oftentimes knowing the topic, helps me know what type of vocabulary is to be expected. If we are talking about alcohol, then we know that the word “beer” is more likely to pop up than “deer” or “tear”.
  • Similar to the last tip, if you are about to change the subject, try leading into the next topic rather than just jumping into it. If you are talking about you favorite beer in one sentence, but then talking about the deer you saw in your yard in the next sentence with little/no warning, not only could the jump confuse the listener, but the listener might not even realize the jump even happened.

There are so many more, but this is all I am giving today. If you utilize any of these, I personally thank you for trying to be a better communicator. I can’t tell you how helpful it is to those around you. One interesting thing. I live with a fellow hard-of-hearing ┬ároommate. One reason we like living together is because we are both actually really good at using good communication skills subconsciously. We both automatically keep our hands away from our mouths. We both will make sure we face each other and are in the same room for both of our benefits. Even with her “deaf accent”, she is one of the easiest people for me to understand with or without hearing aids. I’m the same for her. Usually when people think of two hard-of-hearing people talking together, they think of them having two completely unrelated conversations.

Anyways, Thank you!

Hearing loss for Senior Citizens

Hello!

I’ve actually been to a convention for hearing impaired people. We went with a communication partner, a person who you communicate with often in your daily life. We learned about various listening and communication skills and we brought that partner because listening isn’t a one sided thing. The people in our lives also need to learn how to communicate in ways that are clear to us. For example, if someone has repeated the same thing in hopes that you hear it (I am going to the store to get some food), one thing they can do is try rephrasing (I am going to go buy groceries). Say it in a different way, because obviously you aren’t being understood saying it first way. Maybe they are struggling to hear S sounds, because it is a soft higher pitched sound and can’t understand the word store and some. In this case, the communicator has to change how he communicates. Not the best example, but you get the idea.

Now the real reason, I’m writing this. My roommate, who was my communication partner, and I were the youngest attendees. Almost all of the others were senior citizens, and while I was there I got to learn a little bit about how seniors views hearing aids and hearing loss. I’ve mentioned before that senior citizens will often deny they have a hearing problem, and refuse to wear hearing aids. One person there told me, that when you are getting old, it isn’t just the hearing loss. Your entire body is slowly shutting down on you. It is falling apart and gradually becoming less healthy. It isn’t just their ears, but pretty much every part of their body. Losing their hearing is something that they associate with aging and in their case it is because of age. It is something that they feel ashamed of, which is sad. Their quality of life has just been getting worse and worse, and sometimes they just don’t want to believe that.

Most will get hearing aids, but the nude ones. The ones that hide their hearing loss. Even if they have realized that they do need them and will admit it, it is still not something that they are proud of. They want to hide from others just how much their body is betraying them. Now this isn’t what all elderly people think, this is just the general view I’ve gotten from the other people at the convention. Maybe some really are vain and just think that hearing aids are ugly looking pieces of technology, and don’t want to draw attention to them for that reason.

If y’all want, in the future I can talk more about the convention and some of the things I’ve learned there. I might still have the big binder I received there that has a bunch of information about communicating.

Thanks!